Shipping policy

Welcome to Uniqo.pk! We’re committed to delivering your favorite products to your doorstep quickly, safely, and efficiently.

📦 Order Processing

• All orders are processed and dispatched within 24–48 hours after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

🇵🇰 Shipping Coverage

We proudly deliver all over Pakistan, including major cities and remote areas.
(Currently, we do not offer international shipping.)

⏱️ Estimated Delivery Time

• Karachi City: 1-2  Working days

• Other Cities / Areas : 4–7 Working days
  Delivery times may vary due to courier delays, weather conditions, or public holidays.

💸 Shipping Charges

• Free Shipping on all orders Prepaid Orders. Debit / Credit Card Payment. 

• A Standard fee of Rs. 250 applies to orders, Cash on Delivery

💵 Payment Methods

We offer Cash on Delivery (COD) and Online Payment options for your convenience.

📍 Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS or email to monitor your shipment status in real time.

📦 Courier Partners

We partner with trusted courier services, including TCS, M&P, Call Courier, and Leopards Courier, to ensure safe and timely delivery.

🚫 Delayed or Lost Parcels

In rare cases of delay or loss of parcels, please contact us immediately.
We’ll coordinate with our courier partners to resolve the issue promptly.
If your parcel is damaged or missing items, please report it within 24 hours of receiving it.

🧾 Check Before Payment

Customers are allowed to check their parcel before making payment to ensure satisfaction and transparency.

Return and Replacement

If you receive a defective or incorrect product, you can request a return or replacement within 15 days of delivery, provided the item is unused and in its original packaging.
For complete details, visit our Return & Refund Policy page.

🏠 Our Address

House # R-131, Block 13D-2, Gulshan-e-Iqbal, Karachi, 75300, Pakistan

📞 Contact Us

For any shipping-related queries, feel free to reach out:
📱 WhatsApp: +92 311 1123323
📧 Email: uniqopk@gmail.com
🌐 Website: www.uniqo.pk